Frequently Asked Questions - Shipping & Delivery

Delivery is only within Singapore.

Delivery Methods Fee Per Parcel Timeframe (business day(s))
Standard $3.70 (free for orders above $60.00) 2-4
Express - -
Self Collection - -

 

No, we do not ship internationally.

After payment is made, an e-mail with the order confirmation will be sent to you.

Your order will be shipped within 2-4 working days upon order confirmation. The email provides the tracking for the parcel as well.

The processing time for domestic orders is  2-4 working days. Please keep in mind that during holidays or festive season, this time may vary.

Cut off time for our packing process is 9am on workdays. Any orders placed from 9.01am onwards will be counted as orders +1 workday.

Thank you for your patience.

You can track your order under 'My Account' or 'Shipping Status'.

Please key in the order number sent to you in the order confirmation e-mail.

Please contact us at custsvc@beautyfresh.com or +65 9711 5489 and we will get back to you soonest.

Cut off time for our packing process is 9am on workdays. Any orders placed from 9.01am onwards will be counted as orders +1 workday.

If we attempt to deliver your order, but you are not present to receive it; we will re-arrange delivery on the next available date.

Please note, there is a re-delivery fee of 3.70 SGD if your delivery fails twice. Kindly make this delivery payment to the courier in cash and the processing time will take up to 3 business days.